Privacy Policy

VALCIS OOH (“VALCIS”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit valcisooh.com, purchase our digital products, book a consultation, contact us or otherwise interact with VALCIS OOH.

Information we collect

Depending on how you interact with VALCIS OOH, we may collect:
 

• your name;

• email address;

• telephone number;

• billing and transaction information;

• information you provide when booking a consultation or making an enquiry;

• details of products or services you purchase;

• communications you send to us;

• information you provide when subscribing to marketing communications; and

• technical information relating to your use of our website, such as device, browser, IP address and cookie information.
   

Payment card details are processed securely by our payment providers. VALCIS OOH does not directly store your complete payment card details.

How we use your information

We may use your personal information to:
 

• process and manage purchases;

• provide digital products you have purchased;

• manage consultation bookings and appointments;

• respond to enquiries and provide customer support;

• communicate with you about your order or booking;

• operate, maintain and improve our website and services;

• maintain appropriate business and financial records;

• prevent fraud, misuse or security issues; and

• send marketing communications where you have consented to receive them.
   

Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:
 

• it is necessary to perform a contract with you, such as fulfilling a purchase or consultation booking;

• it is necessary to comply with a legal obligation;

• we have a legitimate business interest in operating, securing and improving VALCIS OOH, provided that your rights and interests do not override those interests; or

• you have given us consent, for example to receive optional marketing communications.
   

Where we rely on consent, you may withdraw it at any time.

Sharing your information

We may share personal information with trusted service providers where necessary to operate VALCIS OOH, including providers supporting:
 

• website hosting and ecommerce;

• booking management;

• payment processing;

• email and business communications;

• analytics and website functionality; and

• professional, accounting or legal services where required.
   

These providers may only process information as necessary to provide their services and subject to their own applicable privacy and security obligations.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

We do not sell your personal information.

International transfers

Some of the technology and service providers used to operate VALCIS OOH may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections required by applicable data protection law are in place.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our products and services, maintaining business and transaction records, resolving disputes and meeting legal, tax and accounting requirements.

Different categories of information may therefore be retained for different periods.
Cookies

VALCIS OOH may use cookies and similar technologies to operate the website, remember preferences, understand website usage and support relevant functionality.
Where consent is legally required for non-essential cookies, these cookies will not be used until you have provided the required consent. You can manage your choices through the cookie controls provided on our website.

Your rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:
 

• request access to personal information we hold about you;

• request correction of inaccurate information;

• request deletion of your information in certain circumstances;

• request restriction of processing;

• object to certain processing;

• request transfer of your information in certain circumstances; and

• withdraw consent where processing is based on consent.
   

To exercise your rights, contact contact@valcisooh.com.
You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you have concerns about how your personal information has been handled.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations. The latest version will be published on this page with an updated revision date.

Contact
For questions about this Privacy Policy or how VALCIS OOH handles personal information, contact:
VALCIS OOH
Email: contact@valcisooh.com